LION is dedicated to developing and maintaining a consistently high level of Customer Satisfaction through the delivery of responsive, high quality and innovative support services.

Customer Support is delivered by LION's global support organization with support groups in Germany, UK, USA and distributors in Japan, Taiwan and India. Highly trained Support Specialists with IT and scientific backgrounds are available to support our customers worldwide.

 

Support

 

The standard support offering includes:

The Customer Support group provides the following optional services: